Responsible Gaming at Netbahis
At Netbahis gambling is entertainment for adults. This page describes the tools that help you keep control. Use them early, before play becomes a problem. You must be 18 or older, or older than the minimum age where you live.
Protecting Minors
We protect young people from gambling. If we find that a user is under age, the account is closed, transactions are cancelled and winnings are taken back. Parents should keep devices and passwords away from children.
Take a Break
You can pause your account for 24 hours, 1 week, 1 month or 6 months. Open the Profile menu and choose Mola.
Self-Exclusion
Self-exclusion lasts from 6 months to 5 years. You cannot reach the account until the period ends. After the cooling-off period you may ask to reopen it. If you have open bets, winnings and balance are returned.
Reality Check
The reality check shows how long you have played. You can set it to every 10, 20 or 30 minutes, or every 1, 2, 4, 6 or 8 hours. A short message appears at the chosen time, and you decide whether to continue.
Permanent Closure
If you want to stop for good, ask customer support to close your account. A permanently closed account cannot be reopened.
Warning Signs
Gambling may be getting out of hand if you notice one of these signs.
- You spend more time or money than you planned.
- You think about betting all day.
- You hide your play from family and friends.
- You play to escape stress or sadness.
- You try to win back what you lost.
If you see yourself in this list, use a break or self-exclusion at once and talk to someone you trust. Netbahis support will help you set the tools.
Staying in Control
Good control starts before the first bet. Decide how much money and time you can give to play. Put the figures in writing. Never use money meant for rent, bills or food. Netbahis shows its tools in your account, so you can adjust them whenever your plans change.
The reality check works as a mirror. When the reminder appears, ask yourself whether you are still enjoying the game. If not, stop. Netbahis does not push you to continue after a reminder.
Help for Families
Parents and partners can help too. Keep an eye on devices that hold betting accounts. Talk openly about money. If a member of your family needs a stop, support can close the account on request. Underage use is not allowed, and Netbahis closes such accounts.
Setting Your Limits
Write down three numbers before you play: the money you can spend, the time you can give and the day on which you stop. Check them each week. If you break one, take a break at once. Short pauses cost nothing.
Healthy Habits
- Set a budget before you play and keep to it.
- Do not play to recover losses.
- Do not borrow money to bet.
- Take regular breaks.
- Do not play when you are tired or upset.
Netbahis also provides a help page on gambling addiction and a Responsible Gambling Policy. Our support team is open all day: write to [email protected] or use live chat. Before you deposit, check the deposit page and set a limit that fits your budget.
Safe Play Questions
How long can a break last?
You can choose 24 hours, 1 week, 1 month or 6 months.
How long is self-exclusion?
From 6 months to 5 years.
Can I reopen a permanently closed account?
No. Permanent closure cannot be undone.
What is the reality check?
A reminder of your playing time, set to every 10, 20 or 30 minutes, or 1, 2, 4, 6 or 8 hours.